Customer Support

Setting up a Manual / PPPOE DSL Connection on Windows XP

Follow the instructions below to manually set up your Iserv Internet connection. If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.

 

  • Go to 'Start'
  • Go to 'Control Panel'
  • Click on 'Network & Internet Connections'
  • Click on 'Network Connections'
  • Click on 'Create a new Connection'
  • Click 'Next'
  • Check off 'Connect to the Internet'
  • Click 'Next'
  • Check off 'Set up my connection manually'
  • Click 'Next'
  • Check off (remove the check mark)  'Connect using a broadband connection that requires a user name and password'
  • Click 'Next'
  • For the 'Name', Enter "Iserv DSL"
  • Click 'Next'
  • Enter your case-sensitive Iserv username (format "username@iserv.net")
  • Enter your case-sensitive Iserv password (re-enter the password to confirm)
  • Check off (remove the check mark) 'Use this account name'
  • Check off (remove the check mark) 'Make this the default Internet connection'
  • Click 'Next'
  • Check off (remove the check mark) 'Add a shortcut to this connection to your desktop'
  • Click 'Next'
  • You will be asked to 'Connect', you can either connect now or cancel
  • Your computer is set to run Iserv!